Help Scout

Extensions

Build

Features

into

Help Scout

Ply lets you extend

Help Scout

with

your

own

functionality,

based

on

your

processes,

data,

and

AI.

Streamline

team

and

customer

workflows

in

a

whole

new

way.

No

code

required.

Help Scout

Extensions

Build

Features

into

Help Scout

Ply lets you extend

Help Scout

with

your

own

functionality,

based

on

your

processes,

data,

and

AI.

Streamline

team

and

customer

workflows

in

a

whole

new

way.

No

code

required.

Help Scout

Extensions

Build

Features

into

Help Scout

Ply lets you extend

Help Scout

with

your

own

functionality,

based

on

your

processes,

data,

and

AI.

Streamline

team

and

customer

workflows

in

a

whole

new

way.

No

code

required.

Trusted by operationally outstanding companies

Trusted by operationally outstanding companies

Trusted by operationally outstanding companies

Extend

Extend

Extend

Help Scout

Help Scout

Help Scout

with

with

with

your

your

your

own

own

own

features

features

features

Build for your team

Add
features
into
Help Scout

Add buttons and interfaces that power custom playbooks based on your tech stack and business logic.

Add
Help Scout
features
into
other
apps
Create
Help Scout
command
bar
features

New business

Add

Build for your team

Add
features
into
Help Scout

Add buttons and interfaces that power custom playbooks based on your tech stack and business logic.

Add
Help Scout
features
into
other
apps
Create
Help Scout
command
bar
features

New business

Add

Build for your team

Add
features
into
Help Scout

Add buttons and interfaces that power custom playbooks based on your tech stack and business logic.

Add
Help Scout
features
into
other
apps
Create
Help Scout
command
bar
features

New business

Add

Hey there [name],

Here's

data

from

Help Scout

:

Build for your customers

Bring
Help Scout
data
into
customer
experiences

Display live output dynamically WHILE customers use forms

Route
based
on
Help Scout
data
Update
Help Scout
based
on
outcomes

Hey there [name],

Here's

data

from

Help Scout

:

Build for your customers

Bring
Help Scout
data
into
customer
experiences

Display live output dynamically WHILE customers use forms

Route
based
on
Help Scout
data
Update
Help Scout
based
on
outcomes

Hey there [name],

Here's

data

from

Help Scout

:

Build for your customers

Bring
Help Scout
data
into
customer
experiences

Display live output dynamically WHILE customers use forms

Route
based
on
Help Scout
data
Update
Help Scout
based
on
outcomes
77% of our customers say

"Ply is our top tool for building AI solutions"

77% of our customers say

"Ply is our top tool for building AI solutions"

77% of our customers say

"Ply is our top tool for building AI solutions"

Help Scout

Help Scout

integration details

integration details

About
Help Scout

HelpScout is a customer support platform designed to provide personalized and scalable customer service. It offers shared inboxes for team collaboration, knowledge base creation, and in-app messaging.

Contexts and elements

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Contexts and elements

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Contexts and elements

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Add

a

in

Get

data

from

you're

on

Actions

All actions

Live search

Table actions

Item actions

Actions

All actions

Live search

Table actions

Item actions

Actions

All actions

Live search

Table actions

Item actions

Advanced team management capabilities

Per user connection

Configure

Help Scout

actions

to

use

the

current

users's

credentials

to

perform

actions

using

their

own

account.

Synced groups

Sync

your

Help Scout

permissions

structure

as

groups

into

Ply

and

set

sharing

on

autopilot.

User matching

Map

the

current

user

in

Ply

to

Help Scout

actions

with

cross-app

ID

matching.

Advanced team management capabilities

Per user connection

Configure

Help Scout

actions

to

use

the

current

users's

credentials

to

perform

actions

using

their

own

account.

Synced groups

Sync

your

Help Scout

permissions

structure

as

groups

into

Ply

and

set

sharing

on

autopilot.

User matching

Map

the

current

user

in

Ply

to

Help Scout

actions

with

cross-app

ID

matching.

Advanced team management capabilities

Per user connection

Configure

Help Scout

actions

to

use

the

current

users's

credentials

to

perform