Crisp

Customize Crisp

Customize Crisp to fit how you work. Create add-ons, tools and notification that streamline complex processes and supercharge productivity. No coding required.

Crisp
Crisp
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Supported custom features for Crisp

From simple hacks, to full-blown operating systems

Crisp Add-Ons

Create your own buttons, custom UI and business logic right inside Crisp.

Supported contexts:
What's a context?
Contexts define where you can add buttons and what data is returned when they are clicked
message
message
Add buttons to message
Crisp Tools

Build tools you can access anywhere based on Crisp data

Supported contexts:
Command bar
Command bar
Anywhere in the browser with a keyboard shortcut
Crisp Notifications

Create actionable notifications with custom post click functionality

Supported contexts:
Ply
Ply
Anywhere in the browser or in Ply’s home page in user mode
Crisp Portals

Build a customer portal that works with Crisp

Supported contexts:
URL
URL
Standalone url

Supported actions

Crisp
Assign a conversation to an operator
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Create a contact
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Create a conversation
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Get a contact by email or ID
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Get a conversation by ID
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Get a message by ID (fingerprint)
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Get an operator by ID
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List conversations
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List messages in a conversation
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List contacts' emails
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Search contacts
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List operators
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Remove a contact
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Send a message in a conversation
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Send an internal note in a conversation
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Add content to message body
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Update a contact

Live search support

Add a search block in interfaces that lets users search directly for the following items

Crisp
List messages in a conversation

Better tools, better work.

“The best thing you can do for your company right now is clear out your schedule and spend a few days building with Ply”

Rom Hirsh, Director of Operations, Optimove.
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